contact us

  • Opposite Tathra Beach & Skate Park.

  • Parking available next to Tathra Shops.
    (Tathra Beach Designs, Real Estate, Kebab Shop & Supermarket)

  • Located upstairs. 

  • Entrance is next to the Supermarket.

Ph: (02) 6494 - 1240   Email: sapphirespa@live.com

65 Andy Poole Drive, TATHRA 2550

spa etiquette

When Booking an Appointment

Please call us to schedule an appointment. When you book your appointment that is over one hour of service time or more, you will be asked for your credit card details to hold your scheduled time.

Arrival Time

To make the most of your appointment, please arrive 10 minutes prior to your scheduled time.

Late Arrivals

In the event that you are running late, we will endeavor to conduct your full treatment, however, please note that the treatment may need to be shortened if the therapist has another booking immediately afterwards. Sapphire Spa reserves the right to charge 100%of the service price when accommodating late clients.

Cancellation Policy

We require a minimum of 24 hours notice of cancellation prior to your visit to avoid a 50% cancellation fee. No-show appointments will be charged 100% of the cost of services booked. If you wake up ill on the morning of a scheduled appointment,  we will offer you a 2wk time frame to reschedule your appointment, otherwise a 50% late notice will apply.

Surcharge

Sunday & Public Holiday incur 15% on top of the treatment cost.

Mobile Phone

To preserve the harmony within the spa, please kindly turn off your mobile phone upon arrival.

Payment

We accept Cash, Cheque, Visa/ Debit Card, Master Card.
Prices are subject to change without notice.

Feedback

Although we do our best to anticipate your needs, we appreciate that a spa is a very individual experience.  Please let your therapist know if there is any way to improve your treatment or comfort. We truly appreciate your feedback.

© Sapphire Spa & Massage  2008